Waltham Forest Council has selected Heywood as its software supplier to connect to the national pension dashboards scheme.
The decision was revealed in the Administration Report June 25, which was part of the agenda for the Waltham Forest Pension Board meeting.
Pension dashboards are digital interfaces designed to allow individuals to view information about all of their pension savings in one place. They are intended to provide greater clarity and encourage better planning for retirement. All public service pension schemes have to connect their pension data to the dashboards by 31 October 2025.
To ensure the accuracy of pension data displayed on the dashboards, the minutes from the Pension Board meeting on March 11, 2025, indicate that previous issues with recording transfers and HMRC data have required significant corrective work. According to the minutes, the GMP reconciliation and the leavers project are expected to help rectify these data quality issues.
Waltham Forest Council staff will receive support and training to effectively use and manage the Heywood software. The Training Summery Report June 25 includes a Hymans online Training Module, which covers generic areas within the required training. The modules were refreshed during 2024 and new modules added along with the opportunity to attend live sessions, recordings of these sessions are also available to view on the portal. Training modules are as follows:
- An introduction to the LGPS online Learning Academy Current Issues
- Module 1 – Committee Role and Pensions Legislation
- Module 2 – Pension Governance
- Module 3 – Pensions Administration
- Module 4 – Pension Accounting and Audit Standards
- Module 5 – Procurement and Relationship Management
- Module 6 – Investment Performance and Risk Management
- Module 7 – Financial Markets and Product Knowledge
- Module 8 – Actuarial Methods, Standards and Practices
All members are required to complete all of these refreshed modules.
According to the Administration Report June 25, Heywood announced in March 2025 that it had connected to the live pensions dashboards environment as a Pathfinder organisation for the Pensions Dashboards Programme (PDP). Implementation of the Integrated Service Provider (ISP) is continuing over the next few months in time for the fund's connection deadline.