Tower Hamlets Council's Housing Management Sub-Committee is set to review a comprehensive performance report on Wednesday, 24 September 2025, covering key areas from health and safety compliance to tenant satisfaction. The meeting will also include a verbal update from the Housing Scrutiny Sub Committee, providing insights and pre-decision scrutiny questions related to the reports under consideration. The Mayor and Housing Management Sub Committee Members will have the opportunity to respond to these questions.

The Housing Management Performance and Compliance Report will be presented to Mayor Lutfur Rahman and the Sub-Committee, which includes Councillor Kabir Ahmed (Cabinet Member for Regeneration, Inclusive Development and Housebuilding) and Councillor Maium Talukdar (Deputy Mayor and Cabinet Member for Education, Youth and Lifelong Learning), among others. The report aims to provide an overview of the council's performance in managing its housing stock and ensuring compliance with relevant regulations.

Key areas of focus include:

  • Health and Safety Compliance: The Sub-Committee will discuss and consider the approval of six health and safety compliance policies for the Housing Management Service, covering asbestos, electrical, fire, gas, legionella, and lifts safety. The compliance dashboard shows the current status of various safety checks. For example, it tracks gas safety, lift maintenance, electrical safety, and fire safety metrics.

Compliance dashboard showing health and safety metrics for housing management, including gas, lifts, electrics, fire safety, water, asbestos, and other checks.
Compliance dashboard showing health and safety metrics for housing management, including gas, lifts, electrics, fire safety, water, asbestos, and other checks.

  • Complaints Compensation Policy: A new Complaints Compensation Policy will be discussed and considered for approval, aiming to streamline the process and ensure fair compensation for tenants' grievances.
  • Income Collection Policy: The Sub-Committee will also review and consider a new Income Collection Policy for the Housing Management Service, focusing on efficient and sensitive income recovery methods.
  • Safe Homes, Great Services Programme: The Sub-Committee will receive a highlight report on the Your Voice, Our Action: Safe Homes, Great Services Programme. This initiative focuses on improving housing services based on resident feedback.

The agenda also includes a review of the Housing Management Cabinet Sub-Committee's Forward Plan, outlining the planned work programme for the coming months. The Forward Plan outlines the Sub-Committee's planned work programme for the coming months.