Greenwich is ramping up its efforts to assess the condition of its housing stock, aiming to conduct 4,000 surveys annually. This initiative was highlighted during a recent Cabinet meeting on Wednesday, 15 October 2025, where the council discussed its progress in meeting key regulatory requirements in housing.

The council is using a home by home tool, which includes an AI model, to prioritise homes for stock condition surveys, focusing on the properties in the worst condition first. The AI model evaluates data from repairs, disrepair, damp and mold, Energy Performance Certificates (EPC), and stock condition surveys. It also uses a large language model reading of all repairs free text.

Richard Parkin, Senior Assistant Director - Repairs and Investment, explained that the council is leveraging this AI model to evaluate housing information and guide investment decisions. The surveys will include assessments under the Housing Health and Safety Rating System (HHSRS). The council is also conducting assessments to meet additional requirements in Awaab's Law for other emergency areas of the HHSRS.

Councillor Rachel Taggart-Ryan, Cabinet Member Community Safety and Enforcement, inquired about the specifics of these surveys, including the number being conducted, their representativeness, and the coordination of the process. Parkin responded that the council is aiming to conduct 4,000 stock condition surveys per year, including assessments under the Housing Health and Safety Rating System (HHSRS). He also indicated that he would be presenting a report to explore the possibility of increasing this number to between 12,000 and 16,000 surveys annually.

The focus on housing stock condition surveys aligns with the council's broader efforts to ensure the safety and compliance of its housing, as detailed in the Annual Housing Regulation Assurance Report 202526. The cabinet also discussed improvements in tenant satisfaction, measured using Tenant Satisfaction Measures (TSM) set by the Regulator of Social Housing. The TSM report 2024-2025 shows a 5.8% increase in satisfaction with the time taken to complete repairs. Ongoing work to comply with Awaab's Law, which aims to protect tenants from hazards like damp and mould, was also discussed. If a surveyor finds a category one damp and mold hazard, the repairs team will contact the residents within 24 hours to three days, especially if there are vulnerable residents.