Haringey Council has awarded emergency contracts for adult social care services following the insolvency of the previous provider, ensuring continued care for vulnerable residents who rely on these essential services. The services impacted include supported living, residential care, supported housing, and day opportunities.
Councillor Lucia das Neves, Cabinet Member for Health, Social Care, and Wellbeing, approved the direct award of short-term continuity contracts to a new provider. The decision, made during a Cabinet Member Signing meeting on Friday, 28 November 2025, addresses the risk of service cessation after the previous provider entered insolvency and was no longer able to operate safely or sustainably. This action prevents a breach of the council’s duties under the Care Act 2014.
The contracts, effective from 1 December 2025 to 30 November 2026, include an option to extend for up to a further year. They cover supported living, residential care, supported housing, and day opportunities. The maximum aggregate value of the contracts is £4.502 million if fully extended. This includes up to £25,492 per annum for Housing Related Support (HRS) until 31 December 2025, and up to £2.25 million per annum for individual spot placements.
The council considered bringing the services in-house or procuring a new provider via open tender. However, these options were deemed unviable due to time constraints and lack of immediate resources. According to the Public Reports Pack, doing nothing was also not an option as the previous provider was unable to continue trading.
Residents affected by this transition include adults with learning disabilities, autism, mental health needs, and physical disabilities. Disruption to their support arrangements may disproportionately affect them, and the council aims to minimise disruption and maintain service quality during the transfer. The urgent actions proposed aim to minimise this risk.
To ensure a smooth transition, the incoming provider has been assessed by council officers for service quality, financial standing, workforce capacity, and registration with the Care Quality Commission (CQC).
