Lewisham Council is set to invest £3.375 million in its Revenue and Benefit IT system, aiming to improve efficiency and service delivery for residents. The council serves a diverse population across wards like Evelyn, Lewisham Central and Rushey Green.

A collage of diverse Lewisham residents.
A collage of diverse Lewisham residents.Source: Mayor and Cabinet papers, 3 December 2025

The decision was approved at a meeting of the Mayor and Cabinet on Wednesday, December 3rd, 2025. The investment will cover a five-year contract, with the option to extend for a further two years. The annual cost is estimated at £525,000 per year.

While the specific service providers under consideration were not disclosed in the meeting information, the Executive Director for Corporate Resources has been delegated the authority to select the preferred provider. The selection will be made in accordance with the selection and award criteria published in the tender documentation.

Authority to select the preferred service providers was delegated to the Executive Director for Corporate Resources.