Kingston Council needs to improve its oversight of service user finances, according to a new audit report. The Audit, Governance and Standards Committee reviewed the Annual Internal Audit Report at their meeting on Wednesday, June 25, 2025, revealing concerns about the management of funds for vulnerable individuals.
The audit, which examined the 2024/25 financial year, highlighted issues within the Supported Living, Service Users with Appointeeships program. Auditors found that roles and responsibilities were not clearly defined, leading to poor control over service user money. Infrequent contract monitoring meetings further exacerbated the problem.
The report also raised concerns about other council services. Cemeteries and Crematoria were found to have failings in fire safety and health and safety management. The Homes for Ukraine scheme had issues with pre-pay card storage and unaccounted-for vouchers. The Disabled Facilities Grant program lacked clearly defined procedural guidance.
According to the Public reports pack, the Chief Audit Executive stated they were satisfied that sufficient internal audit work has been undertaken to allow me to draw a reasonable conclusion as to the adequacy and effectiveness of the Council's control environment.
However, the report also noted that assurance can never be absolute, and, therefore, only reasonable assurance can be provided
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The council is expected to address the recommendations outlined in the audit report to improve financial controls and ensure the well-being of service users. The Audit, Governance and Standards Committee will continue to monitor the implementation of these recommendations.