Surbiton's Neighbourhood Community Rangers have been actively addressing local environmental issues, including fly-tipping and graffiti, according to a report presented at the Surbiton Neighbourhood Committee meeting on 9 December 2025.

The Neighbourhood Manager's Report, presented to the committee, highlighted the work undertaken by the rangers throughout 2025. According to the report, the rangers play a crucial role in maintaining the area's appearance and addressing residents' concerns. The rangers also collaborate with residents, organisations, service providers and partners to strengthen the community's well-being by identifying needs and shaping services.

Image showing materials from a community safety event, including leaflets and signage, and a photo of a community meeting.
Image showing materials from a community safety event, including leaflets and signage, and a photo of a community meeting.

The report detailed that the Surbiton Neighbourhood Ranger had undertaken a total of 1,036 tasks in Surbiton in 2025. A significant portion of these tasks involved environmental issues, with 237 (22%) being the removal of small fly-tips, 130 (12%) graffiti removal, and 125 (12%) fly-poster removal. The effectiveness of the Neighbourhood Rangers' work is evaluated by tracking the number and type of tasks completed, as shown in Table 1 of the Neighbourhood Manager's Report - Ranger Activity Undertaken in 2025. The report also compares the activity reports at a similar point of time in 2024.

The Neighbourhood Manager's Report - Ranger Activity Undertaken in 2025 provides a comparison against activity reports from 2023 and 2024, showing the highest percentage activity by year in Table 2. For example, the top 5 activities in 2025 were: Small fly tip removal - 22.88%, Graffiti removal - 12.55%, Fly poster removal - 12.07%, Vehicle-related tasks - 10.81%, and Emptying van at the recycling centre - 6.95%.

The Neighbourhood Rangers' operational activities include:

  • Providing a rapid response to investigate and resolve local environmental issues.
  • Providing support to Neighbourhood Ward Councillors in resolving local issues.
  • Identifying areas of contractual failure and providing resolution as an immediate solution and longer term bringing issues to the attention of the Neighbourhood and Community Manager.
  • Undertaking environmental works and activities that fall outside of any contractual arrangement.
  • Providing a service that complies with the Graffiti Removal Policy.

The Surbiton Neighbourhood Committee's meeting agenda also included a Community Safety Update, and consideration of an Ewell Road Cycle Route - Experimental Traffic Management Order (ETMO).