Bexley Pension Fund's connection to the Pensions Dashboard has been delayed, missing the 31 October 2025 deadline. The delay is not expected to impact the overall rollout of the Pensions Dashboard project.
The Bexley Pension Fund was scheduled to connect to the Pensions Dashboard by 31 October 2025, but the deadline was not achieved. The fund notified The Pensions Regulator (tPR) of the delay. According to a report in the Public reports pack, the delay was due to a testing process that did not complete correctly, requiring a re-test.
Civica has been appointed as the Integrated Service Provider (ISP) to deliver the technical connectivity to the Pensions Dashboard ecosystem. The re-test has been completed and Civica continue to progress through the next stages with a new target for connection of mid-December.
The Pensions Regulator has confirmed that regulatory action would not be taken because Civica is part of the Pensions Dashboard Programme's (PDP) Volunteer Programme and has started but not yet completed connection to the ecosystem.
At a meeting on 6 October 2025, the Pensions Committee was advised that Civica had indicated that there was a risk Bexley might not be connected by the 31 October 2025 deadline. The Pensions Regulator had been updated and had confirmed that regulatory action would not be taken provided that work is in progress.
The Pensions Dashboard will enable individuals to access their pensions information online, securely, and all in one place. The date the Dashboard will be made available to the public is expected to be sometime in 2027.
