Hackney residents are poised to benefit from a new initiative introducing parcel lockers to council-owned housing estates. Approved by the Hackney Procurement Board at their meeting on Tuesday, December 9, 2025, the Hackney Estate Parcel Locker Deployment Project will roll out in phases, starting with a small-scale pilot program.
The project, detailed in the Hackney Estate Lockers Deployment Procurement HPB or Low Risk Business Case Report Master Hackney Estate Lockers Deployment Procurement HPB or Low Risk Business Case Report, is structured as a spend-to-save investment.
The council anticipates an annual income of between £300,000 and £500,000 from the initiative. Over the 10-year contract term, the estimated concession value is between £3 million and £5 million.
The board, which included Rotimi Ajilore, Assistant Director, Procurement and Energy Services, and procurement officers David Von Ackerman, Merle Ferguson, Leila Gillespie, Tim Lee, Ashaki Bailey, and Rosangela Rhodes, approved the recommendations to secure a concession contract with a single delivery partner. This partner will be responsible for the installation, operation, and ongoing maintenance of the parcel lockers.
The initial contract term is planned for four years, with the possibility of two-year extensions, potentially bringing the project to its 10-year estimated concession value. Break clauses will be included, allowing the council to terminate the contract with 24 months' notice after the initial term, or immediately in cases of cause or breach.
Beyond the anticipated income, the council is optimistic about the project's broader success, anticipating continued expansion due to increased demand for delivery lockers.1
To further publicise the project, the board also approved the use of social media to promote the initiative.
1 Source: Decisions Tuesday 09-Dec-2025 14.00 Hackney Procurement Board.pdf