Newham Council has awarded a £6.5 million contract for care and support services at Amber Court, an extra care scheme in the borough, with the aim of improving or maintaining independence for all residents and raising quality standards1.

The contract, approved by Alan Adams, Corporate Director, Adults and Health, on Friday 12 December 2025, was awarded to Provider One after a competitive bidding process. The provider achieved the highest overall score in quality, social value, and price.

The contract is for three years, with the option to extend for two additional years in one-year increments. The annual value is £1.3 million.

The council sought bids from providers admitted to Category 4 of the Supporting Vulnerable Adults (SVA) Dynamic Purchasing Vehicle (DPV). This category relates to extra care, with two specialisms: care and support in schemes, and extra care accommodation with care and support. According to the Public reports pack 12th-Dec-2025 Officer Key Decision, thirty providers met the minimum requirements to compete in mini competitions.

Nine bids were received for the Amber Court contract. The core service requirements included 24-hour onsite staffing, a minimum of ten care hours for residents, additional care hours through a flex model, health and wellbeing activities, and delivery of care within the four step-down units at Amber Court. The 'flex model' delivers additional care hours on an hourly basis, ensuring efficiency and the ability to adjust to residents' care needs effectively2. These health and wellbeing activities aim to maximise independence and support aging well in the community3.

The evaluation criteria were weighted as follows: 60% for quality, 30% for price, and 10% for social value. The Public reports pack 12th-Dec-2025 Officer Key Decision states that the contract will support manifesto commitments for a healthier Newham and homes for residents, as well as supporting Community Wealth Building principles through the London Living Wage. Community Wealth Building will be further reinforced through the transformation vision to improve or maintain independence for all residents and raise quality standards by using Newham purchasing power to influence the market via the new Dynamic Purchasing Vehicle4. It will also support the Newham Ageing Well Strategy5, which aims to improve the health and wellbeing of residents aged 50+ and reduce health inequalities. The strategy has five key strategic outcome areas:

  • Increase in Healthy Life Expectancy
  • Improved Physical Health
  • Improved Mental Health
  • Self-Reported Improved Life Satisfaction
  • Reduced Health Inequality

  1. The contract aims to improve or maintain independence for all residents and raise quality standards by using Newham purchasing power to influence the market via the new Dynamic Purchasing Vehicle.  ↩

  2. The 'flex model' delivers additional care hours through a flex model (on an hourly basis ensuring efficiency and the ability to adjust to resident's care needs in an effective way).  ↩

  3. The core service requirements for Amber Court included Health and wellbeing activities to maximise independence and support aging well in the community.  ↩

  4. Community Wealth Building will be further reinforced through the transformation vision to improve or maintain independence for all residents and raise quality standards by using Newham purchasing power to influence the market via the new Dynamic Purchasing Vehicle. ↩

  5. The contract would support the Newham Ageing Well Strategy. The Newham Ageing Well Strategy aims to improve the health and wellbeing of Newham residents aged 50+ and reduce health inequalities. ↩