Harrow's Adult Social Care services are nearing a 'good' rating from the Care Quality Commission (CQC), marking significant progress since a previous inspection that necessitated improvement. Councillors were updated at a recent Overview and Scrutiny Committee meeting that government intervention in the department has concluded. The service is now just one mark away from achieving a 'good' rating, according to the most recent assessment.
A leadership overhaul, including the appointment of a new strategic director and a largely new team, has instilled confidence in reaching the desired judgment at the next inspection. The new leadership team has implemented strategies to address the remaining gap, focusing on continued development and improvement within the directorate.
The council has made substantial progress following the CQC's assessment of Adult Social Care as requires improvement
. The directorate's transformation, spearheaded by the new strategic director and a refreshed team, is a key factor in the optimism surrounding the upcoming inspection.
More details on the committee's discussions can be found in the Public reports pack Tuesday 13-Jan-2026 18.30 Overview and Scrutiny Committee.
