Lewisham Council has imposed additional conditions on the premises licence for House of Flavours following a review prompted by numerous complaints from local residents. The venue, located at Unit A, 31 Perry Vale, SE23 2AR, faced scrutiny over issues including noise disturbance, anti-social behaviour, and disorder, which were cited as undermining the licensing objectives of crime prevention, public safety, and the prevention of public nuisance.

The Licensing Sub Committee D met on Thursday, 23 July 2026, to consider the review. The committee decided to add three new conditions to the licence: the production of a written event management plan, refusal of re-entry for individuals who leave to smoke cannabis, and the implementation of a formal written dispersal policy.

Residents from CityWalk Apartments detailed persistent issues with loud music, anti-social behaviour, illegal parking, litter, and concerns about drug use in the vicinity. They argued that the premises, licensed as a restaurant, appeared to be operating more like a nightclub or event venue. This perception was fuelled by ticketed events, with amplified music, bass, DJ nights, comedy nights, microphone use, people gathering outside, poor dispersal, congestion and behaviour that is incompatible with a residential setting. Specific events mentioned include all-you-can-drink rum punch parties, DJ-led events and comedy nights. The premises also promoted bottomless Thursdays and bottomless rum punch events.

During the review, evidence was presented detailing two significant incidents. On 21 May 2026, a serious disorder incident occurred outside the premises involving patrons. The incident required a substantial emergency service response with approximately nine emergency units attending, including police and ambulance services. The road outside the premises was obstructed while emergency services dealt with the incident. Two individuals were taken to hospital and later released. The Licensing Authority reviewed CCTV footage and considered this incident to demonstrate a failure to uphold licensing objectives related to crime and disorder and public safety.

Another incident on 24 May 2026 involved excessively loud music and unreasonable levels of music that caused significant disturbance to nearby residents. Video recordings submitted by residents were reviewed by the Licensing Authority, who agreed that the level of music was excessively high and unacceptable. However, no specific decibel levels were recorded or reported.

Unsanitary conditions and waste management issues outside the House of Flavours premises.
Unsanitary conditions and waste management issues outside the House of Flavours premises.

Ms. Ebony Reid, the premises licence holder, apologised for the incidents, attributing them to a domestic incident within a large booking and a misjudgment regarding a DJ's speaker. She stated that measures had been put in place, including no longer accepting large bookings, stopping certain promotions, and implementing an incident book, CCTV, and conflict management training.

The new conditions imposed include a formal written dispersal policy. Key components of this policy are Staff supervision outside premises, Staggered departures, and Taxi coordination.

Following deliberation, the subcommittee decided to impose the conditions suggested by the police, along with the three additional conditions. A decision notice detailing the reasons for this decision will be issued within five working days. Further details of the review can be found in the Public reports pack for the Licensing Sub Committee D meeting.