The Berwick Manor Hotel has had its Designated Premises Supervisor (DPS) removed and restrictions placed on its outdoor activities following persistent noise complaints from local residents.
The Havering Licensing Sub-Committee made the decision after hearing evidence of ongoing public nuisance, primarily related to amplified music from events held at the hotel. Residents reported hearing loud music, MCs swearing and shouting sexual innuendos, and even fireworks being set off after 11 PM.
Residents described how noise from the venue had escalated to the point of vibrating their homes and impacting their quality of life. Mr James Eaton told the committee how his daughter's bedroom windows would vibrate due to the noise, and that his family had resorted to leaving their home to find peace.
My house was vibrating. My daughter's bedroom windows were vibrating. It couldn't carry on,
Mr Eaton stated. He also detailed instances of dangerous parking, illegal road closures by the venue, and even a vehicle found abandoned in a bush, which he linked to event attendees.
Ms Natalie Crisp echoed these concerns, describing persistent noise, swearing, and sexual innuendos audible from gardens. She also highlighted issues with attendees urinating in streets and drug paraphernalia being left in cars.
Environmental Health officers presented a report detailing a history of noise complaints dating back to 2021. Despite agreements and noise management plans, residents continued to experience disturbances. Prior to this decision, a noise abatement notice was served on the Berwick Manor Hotel under Section 80 of the Environmental Protection Act 1990 on September 6, 2025, due to statutory nuisance being witnessed by officers.
The Licensing Sub-Committee decided to impose a condition prohibiting any licensable activities in the outside areas of the premises.
This directly addresses the source of many noise complaints. They also removed the Designated Premises Supervisor, Mr Pareshkumar Arvindbhai Patel, citing his failure to adequately address noise issues and a lack of engagement with responsible authorities.
The subcommittee noted that the removal of the DPS means the premises will not be able to sell alcohol until a new DPS is appointed. The Designated Premises Supervisor (DPS) must be of an acceptable standard
for appointment. If a new DPS is not appointed, the premises will not be allowed to sell alcohol until a new DPS of an acceptable standard is appointed.
The full reasons for the decision will be detailed in a written notice, and parties have the right to appeal to the magistrate's court within 21 days. The relevant documents can be found in the Public reports pack 15th-Jul-2026 10.30 Licensing Sub-Committee.
