housing repairs and maintenance
Lambeth Council is scrutinising its housing repairs and maintenance performance, with concerns raised about contractor service standards.
In July 2026, Lambeth Council's Housing Scrutiny Sub-Committee raised concerns about the performance of its primary contractor, Wates Property Services, in housing repairs and maintenance. A report to the committee on 14 July 2026 highlighted that residents were not always receiving expected service standards, with 109 open jobs older than 12 months in June 2026 and Key Performance Indicators falling short of targets.
The council's Housing Scrutiny Sub-Committee noted that Wates Property Services was issued 64,058 jobs in the financial year 2025/26, completing 62,250. The committee is examining how services related to the upkeep and repair of residential properties are delivered to ensure timely issue resolution for residents.
Key facts
- On 14 July 2026, Lambeth Council's Housing Scrutiny Sub-Committee discussed housing repairs. Source
- In June 2026, Lambeth Council had 109 housing repair jobs open for over 12 months. Source
- Wates Property Services completed 62,250 housing repair jobs for Lambeth Council in FY 2025/26. Source
- KPI 3 (Disrepair) performance for Lambeth Council's housing repairs was 75 cases per month. Source
- Lambeth Council's Housing Scrutiny Sub-Committee raised concerns about contractor service standards. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.