Law or policy

Repairs Blueprint

1 story · discussed at 2 council meetings · 1 council

A three-year action plan to modernize the Housing Repairs Service, developed by Croydon Council's Housing Assurance Board to modernize the repairs service and enhance customer experience. An action plan developed in consultation with tenants, staff, and contractors to modernize repairs delivery and improve customer experience.

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  1. Croydon Council's Repairs Blueprint Focuses on Customer Experience and Efficiency Croydon Council's Housing Assurance Board has reviewed a Repairs Blueprint aimed at modernising the service and enhancing the customer experience. The blueprint, developed... Croydon 16 July 2026