Corporate Enquiries Transformation Project

A project by Lewisham Council to improve the management of corporate enquiries. This project is part of the Council's Transformation Plan aimed at improving corporate enquiries capability, creating a more modern, joined-up, and resident-focused system for handling council enquiries, including complaints, correspondence, and information requests. It is a project aimed at improving the management of corporate enquiries, including complaints, Member enquiries, FOI, EIR, and SARs. It is a project by the Council to create a unified and resident-focused system for handling corporate complaints, enquiries from councillors, the Mayor, MPs, and various types of information requests (FOI, EIR, SARs). It is a project aiming to create a more modern, joined-up, and resident-focused system for handling corporate enquiry types, including complaints, Freedom of Information requests, and Subject Access Requests.