Royal Borough of Kensington and Chelsea (RBKC)
The Royal Borough of Kensington and Chelsea is currently addressing a significant rise in adult social care complaints and making decisions on temporary event notices.
Complaints about adult social care in Kensington and Chelsea increased by 51% in the year 2025/26, rising from 67 to 103. This was reported in November 2026 to the Adult Social Care & Health Select Committee. Problems included late carer arrivals and poor communication. The rise was attributed to an increasing elderly population and improved accessibility to the complaints process.
In August 2026, the Licensing Sub-Committee refused a Temporary Event Notice for a bar site in Golborne Mews. Earlier, in July 2026, the committee also issued a counter notice for a contested application related to the Notting Hill Carnival. Another hearing regarding an objection to a Temporary Event Notice was adjourned in July 2026.
Key facts
- Complaints about adult social care in Kensington and Chelsea rose by 51% in the year 2025/26. Source
- The number of adult social care complaints increased from 67 to 103 in 2025/26. Source
- 92% of adult social care complaints were responded to within the council’s target of 10 working days. Source
- The rise in complaints was attributed to an increasing elderly population and increased accessibility. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on, with background from Wikipedia. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 11 November 2026. Spotted a mistake? Email community@opencouncil.network.