Law or policy

Service Level Agreement

1 story · 1 council

Service Level Agreements (SLAs) are a commitment between a service provider and a client, defining the level of service expected from the service provider. A Service Level Agreement (SLA) between Westminster Community Homes and the council. An agreement between Westminster Community Homes and the Council.

Latest stories

  1. Westminster Community Homes Misses Customer Satisfaction Target, But Reduces Deficit Westminster Community Homes (WCH) fell short of its customer satisfaction target for the 2024/25 year, according to a report presented at the Shareholder Committee meeting on 17... Westminster 30 September 2025