Issue

Upskilling Complaints Officers

1 story · 1 council

Providing additional training and development to individuals responsible for handling complaints.

Latest stories

  1. Merton Council Children's Services Faces Scrutiny Over Increased Complaints and Delayed Responses Merton Council's children's services is facing scrutiny over its handling of complaints, with a significant increase in the number of formal complaints received and a... Merton 5 September 2026