Customer Experience
A program within Future Bexley focused on improving digital channels and self-service options. The overall experience of residents interacting with Bexley Council services.
Latest stories
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Redbridge Council Launches 'Modernising Redbridge' Initiative for Resident-Centred Services Redbridge Council is embarking on a significant transformation to place residents at the heart of its services, aiming for a more efficient, accessible, and responsive local...
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Croydon's homelessness services improve customer experience with new appointment system and faster phone response Croydon's homelessness services are undergoing significant improvements to enhance the customer experience, following a review by the Housing Assurance Board. The board, which...