Issue

data quality

3 stories · discussed at 5 council meetings · 6 councils

Hackney Council's performance monitoring data quality is under scrutiny, while Croydon Council is improving resident data for regulatory compliance.

Hackney Council's Scrutiny Panel raised concerns in October 2026 about the quality of data used in the council's performance monitoring dashboards and the appropriateness of target setting, as detailed in the Public reports pack. Councillors questioned key performance indicators and challenges in measuring qualitative outcomes for residents.

Croydon Council's Housing Directorate is enhancing resident services by improving data collection and utilisation, which is crucial for demonstrating compliance with regulatory standards. The Housing Assurance Board received an update in July 2026 on progress towards anticipated inspections by the Regulator of Social Housing in Q3 of the 2026/2027 financial year and the Competence and Conduct Standard coming into force in October 2026.

Brent Pension Fund's administration performance remains strong, with data quality continuing to improve. A report to the Pension Board in March 2026 stated common data accuracy was 96.6% and conditional data was 87.0% for the third quarter of the 2025/26 financial year. Data quality refers to the accuracy, completeness, consistency, and timeliness of information.

Key facts

  1. Hackney Council's Scrutiny Panel raised concerns about data quality in performance monitoring dashboards in October 2026. Source
  2. Croydon Council's Housing Directorate is improving resident data for regulatory compliance, with inspections anticipated in Q3 2026/2027. Source
  3. The Competence and Conduct Standard comes into force in October 2026, impacting Croydon Council's housing data. Source
  4. Brent Pension Fund's common data accuracy was 96.6% and conditional data was 87.0% in Q3 2025/26. Source
About this summary

This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 9 October 2026. Spotted a mistake? Email community@opencouncil.network.

Latest stories

  1. Hackney Council's performance monitoring framework faces scrutiny over target setting and data quality Hackney Council's performance monitoring framework is facing scrutiny from the Scrutiny Panel, with significant concerns raised about the appropriateness of target setting and... Hackney 9 October 2026
  2. Housing data used to tailor resident services Croydon Council's Housing Directorate is enhancing resident services by improving the collection and utilisation of resident data, a move that is also crucial for demonstrating... Croydon 16 July 2026
  3. Brent Pension Fund Administration Performance Remains Strong Despite Specific Delays Brent Pension Fund's administration performance remains strong, with 98.9% of cases processed on time during the third quarter of the 2025/26 financial year, according to an... Brent 25 March 2026