Lambeth Council digital services overhaul
Lambeth Council's digital services overhaul, including the IEG4 customer platform, is currently being shaped by recent scrutiny committee recommendations.
Lambeth Council is set to overhaul its digital services, including the IEG4 digital customer platform, following recommendations endorsed by its Overview and Scrutiny Committee in October 2026. The committee approved a two-year contract for the IEG4 platform, valued at £1,013,704, and resolved not to refer the renewal decision back to the Cabinet Member.
The committee's recommendations aim to improve the council's digital customer platform, following a comprehensive review. This overhaul addresses the council's ongoing efforts to enhance its digital offerings for residents. No further meetings on this topic are currently scheduled.
Key facts
- The Overview and Scrutiny Committee met on October 1, 2026, to discuss the IEG4 platform renewal. Source
- The committee approved a two-year contract for the IEG4 digital customer platform. Source
- The IEG4 platform contract is valued at £1,013,704. Source
- The committee endorsed recommendations aimed at improving the council's digital customer platform. Source
- The committee resolved not to refer the IEG4 platform renewal decision back to the Cabinet Member. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 3 October 2026. Spotted a mistake? Email community@opencouncil.network.