Issue

qualitative outcomes

1 story · 1 council

Hackney Council's Scrutiny Panel is examining the effectiveness of the council's performance monitoring, including challenges in measuring qualitative outcomes.

Hackney Council's Scrutiny Panel raised concerns about the appropriateness of target setting and the quality of data in the council's performance monitoring framework in October 2026. Discussions highlighted how key performance indicators (KPIs) are used and the challenges in measuring qualitative outcomes for residents, according to a report to the panel.

The panel's scrutiny, detailed in the Public reports pack, also covered the integration of risk management into performance tracking and questioned 'data only' indicators. No further discussions on qualitative outcomes are currently scheduled at council meetings.

Key facts

  1. Hackney Council's Scrutiny Panel met on 08 October 2026 to examine the council's performance monitoring framework. Source
  2. The Scrutiny Panel raised concerns about target setting and data quality in the performance monitoring framework. Source
  3. Discussions included challenges in measuring qualitative outcomes for residents. Source
About this summary

This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 9 October 2026. Spotted a mistake? Email community@opencouncil.network.

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  1. Hackney Council's performance monitoring framework faces scrutiny over target setting and data quality Hackney Council's performance monitoring framework is facing scrutiny from the Scrutiny Panel, with significant concerns raised about the appropriateness of target setting and... Hackney 9 October 2026