legacy KPIs
Hackney Council's performance monitoring framework and its key performance indicators are currently under scrutiny.
Hackney Council's Scrutiny Panel is examining the council's performance monitoring framework, including its key performance indicators (KPIs), following a meeting on 08 October 2026. Concerns were raised regarding the appropriateness of target setting and the quality of data used in the dashboards, as detailed in the Public reports pack.
Discussions at the panel meeting highlighted challenges in measuring qualitative outcomes for residents and the integration of risk management into performance tracking. Councillors questioned the use of 'data only' indicators and the process for setting targets for complaints over time.
Key facts
- Hackney Council's Scrutiny Panel met on 08 October 2026 to examine the performance monitoring framework. Source
- Concerns were raised about the appropriateness of target setting and data quality for key performance indicators. Source
- The panel discussed challenges in measuring qualitative outcomes for residents. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 9 October 2026. Spotted a mistake? Email community@opencouncil.network.