Housing Management Service Improvement Plan
Brent Council is currently addressing housing compliance issues following a self-referral to the Regulator of Social Housing regarding data discrepancies.
Brent Council is under scrutiny from the Regulator of Social Housing following a self-referral in April 2025, which highlighted significant issues with housing compliance data. An incorrect update to compliance software falsely indicated up to 12,500 fire safety actions had been completed without supporting evidence, as reported in November 2025. The council also reported an inability to reconcile performance data.
The Housing Management Service Improvement Plan is Brent Council's strategy to improve housing conditions and address regulatory findings. It aims to ensure compliance with the Regulator of Social Housing's Consumer Standards, focusing on areas such as building safety, repairs, and tenant engagement. The plan was initiated to address concerns raised by the Regulator and findings from a forensic audit.
Key facts
- Brent Council reported an incorrect update to its compliance software in November 2025. Source
- The software falsely indicated up to 12,500 fire safety actions were completed without evidence. Source
- Brent Council made a self-referral to the Regulator of Social Housing in April 2025. Source
- The self-referral revealed significant issues with housing compliance data. Source
- Brent Council also reported an inability to reconcile performance data. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 1 October 2026. Spotted a mistake? Email community@opencouncil.network.