Role

Housing Ombudsman

2 stories · 2 councils

An independent body that investigates complaints about housing associations and local authority landlords in England. An independent body that investigates complaints about housing organisations. An independent body that resolves disputes between residents and social landlords. The ombudsman responsible for overseeing housing complaints handling. An ombudsman responsible for overseeing complaints related to housing matters.

Latest stories

  1. Croydon Council Housing Directorate Significantly Reduces Complaint Backlog and Improves Maladministration Rates Croydon Council's Housing Directorate has made significant strides in reducing its backlog of housing complaints and improving maladministration rates, according to a report... Croydon 16 July 2026
  2. Brent Council Faces Regulator Scrutiny Over Housing Compliance Brent Council Under Scrutiny After Housing Compliance Failings Brent 20 November 2025