Project

complaint handling improvement project

1 story · 1 council

A project by Lewisham Council to improve how it handles complaints.

Latest stories

  1. Ombudsman Slams Lewisham's Homelessness Support, Orders Payouts After Failures in Ms. X's Case Lewisham Council has been ordered to pay compensation to a resident after the Local Government and Social Care Ombudsman (LGSCO) found fault in its handling of her homelessness... Lewisham 20 November 2025