works in progress
The City of London's Barbican Estate Office aims to clear its backlog of repair tasks by the end of 2026 using its new in-house service.
The City of London's Barbican Estate Office is working to eliminate its backlog of repair tasks, known as works in progress, by the end of 2026. This follows the launch of its new in-house repairs service on 1 September 2026, which a report to the Barbican Estate Residents Consultation Committee said is exceeding expectations compared to previous third-party operators.
The Barbican Estate Office aims for a clean slate regarding works in progress in 2027. Dan Sanders, Director of Property and Estate Management, informed the Barbican Estate Residents Consultation Committee that the in-house service has been largely successful since its inception, with a dedicated call centre and newly onboarded operatives contributing to its performance.
Key facts
- The Barbican Estate Office aims to eliminate its backlog of works in progress by the end of 2026. Source
- The City of London's new in-house repairs service launched on 1 September 2026. Source
- The in-house repairs service is exceeding expectations against key performance indicators. Source
- The Barbican Estate Office aims for a clean slate regarding works in progress in 2027. Source
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This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 2 November 2026. Spotted a mistake? Email community@opencouncil.network.