online consultations
Tower Hamlets Council is investigating patient access to GP services, including online methods, following resident concerns.
Tower Hamlets Council is investigating data on failed calls to GP services following resident concerns about difficulties accessing primary care. This discussion, which included updates on GP and primary care access, took place in November 2026. The council heard that the GP Patient Survey for 2025 and 2026 showed improvements in patient access across various contact methods.
Despite these reported improvements, residents shared experiences of difficulties in accessing services. A report to the meeting also noted that GP activity had increased by 8.2% between 2023 and 2025, with 950 additional appointments weekly provided through three same-day access hubs.
Key facts
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 3 November 2026. Spotted a mistake? Email community@opencouncil.network.