Project

Microsoft Teams Premium pilot

1 story · 1 council

Hammersmith and Fulham Council is trialling AI-powered note-taking tools to reduce staff administrative burdens.

Hammersmith and Fulham Council is exploring AI-powered note-taking tools, with a pilot program involving 60 staff from Adult Social Care and Children's Services. This initiative was discussed at a Policy and Oversight Board meeting in November 2025, as part of a broader update on AI governance.

The pilot aims to evaluate the benefits of Microsoft Teams Premium for note-taking and transcription, intending to alleviate administrative burdens on staff. The council has adopted a strategic, business-case-driven approach to AI solutions since November 2024.

Key facts

  1. Hammersmith and Fulham Council is set to trial AI-powered note-taking tools. Source
  2. The initiative was discussed at a Policy and Oversight Board meeting on 24 November 2025. Source
  3. The council shifted to a strategic, business-case-driven approach to AI since November 2024. Source
About this summary

This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.

Latest stories

  1. H&F Council to Trial AI Note-Taking to Ease Admin Burden Hammersmith and Fulham Council is set to trial AI-powered note-taking tools to alleviate administrative burdens on staff, freeing them up for more valuable work. The initiative... Hammersmith and Fulham 28 November 2025