Issue

Priority 1 (P1) incidents

1 story · 1 council

A severe event that threatens the functioning of a healthcare system or organization. A significant event that requires a coordinated response from multiple agencies. The most critical type of incident, typically requiring immediate attention and resolution. Major IT incidents causing unavailability or significant degradation of IT services.

Latest stories

  1. Lewisham IT Service Reports SLA Improvements and Reduced Open Calls The Shared Technology Service (STS) has reported improvements in its Service Level Agreement (SLA) performance for operational issues, alongside a reduction in open calls. The... Lewisham 19 March 2026