Redbridge Council digital programme
Redbridge Council's digital programme is currently focused on migrating pension services to a new online platform.
Redbridge Council decided in December 2025 to stop sending paper pension statements, a move announced at the Local Pension Board meeting. This decision aligns with the council's digital programme and aims to generate significant annual savings by encouraging scheme members to use online services.
As part of this initiative, the existing Member Self Service portal is being replaced by a new platform called Engage in January 2026. Current users of the Member Self Service portal will be seamlessly migrated to the new Engage platform.
Key facts
- Redbridge Council decided in December 2025 to stop sending paper pension statements. Source
- The decision was announced at the Local Pension Board meeting on 8 December 2025. Source
- The Member Self Service portal will be replaced by the Engage platform in January 2026. Source
- This change is expected to generate significant annual savings for the council. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.