Issue

Patient experience

4 stories · discussed at 4 council meetings · 6 councils

The overall perception a patient has of their healthcare journey. The sum of all interactions that influence a patient's perception of a healthcare organization. The overall perception and satisfaction of patients with healthcare services. The sum of all interactions that shape a patient's perception of a healthcare organization. The overall perception and satisfaction of individuals receiving healthcare services, encompassing the sum of all interactions that shape a patient's perception of a healthcare organization. The overall perception and satisfaction of individuals with the healthcare services they receive. The overall perception and satisfaction of patients with healthcare services.

Latest stories

  1. Moorfields Eye Hospital Updates Islington Councillors on Performance, Estate Improvements, and Digital Transformation Moorfields Eye Hospital has provided Islington councillors with an update on its performance and future plans, highlighting ongoing estate improvements and digital transformation. Islington 24 April 2026
  2. Charing Cross Hospital to Implement Accessibility Improvements Following Disability Advocate Review Issues surrounding accessibility at Charing Cross Hospital have been highlighted, with recommendations made to improve the experience for disabled patients and visitors. Hammersmith and Fulham 30 January 2026
  3. Hounslow to Launch Citizens' Panel to Shape Health Services Hounslow Council is establishing a Citizens' Panel, aiming to amplify residents' voices in the design and delivery of local health services. The initiative, a key topic at the... Hounslow 7 November 2025
  4. Croydon Health Service Shares Quality Account for 2024-25 Croydon Health Services NHS Trust has presented its Quality Account for 2024-25 to the Scrutiny Health & Social Care Sub-Committee, highlighting key performance areas and future... Croydon 12 July 2025