Vulnerable Council Tenants and Leaseholders' Policy
Tower Hamlets Council approved its Vulnerable Council Tenants and Leaseholders' Policy in July 2025, aiming to embed fair treatment across all services.
Tower Hamlets Council approved its Vulnerable Council Tenants and Leaseholders' Policy in July 2025, aiming to provide better support and fair treatment for vulnerable residents. The policy seeks to embed fair treatment across all council services, ensuring staff and contractors are aware of vulnerabilities and that appropriate support is available to help people live successfully in their homes.
The policy defines a vulnerable resident as anyone with a condition, disability, or personal circumstance requiring specific support. It outlines how the council will identify and support these residents in accessing housing management services and sustaining their tenancies and leases.
Key facts
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This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.