Resident Satisfaction
The level of contentment residents have with the services provided to them.
Latest stories
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Lewisham Council Faces Low Resident Satisfaction with Housing Complaint Handling Lewisham residents are experiencing low satisfaction with the council's handling of housing complaints, with only 37% of tenants reporting satisfaction with the process. This...
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Kensington and Chelsea Council Reviews Housing Management Performance Kensington and Chelsea Council's Leadership Team has reviewed the performance of its housing management services for the third quarter of the 2025/26 financial year. The team...
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Redbridge Council Launches 'Modernising Redbridge' Initiative for Resident-Centred Services Redbridge Council is embarking on a significant transformation to place residents at the heart of its services, aiming for a more efficient, accessible, and responsive local...