Customer Service Performance
Harrow Council's Overview and Scrutiny Committee examined the Inspecting Local Authority Children's Services (ILACS) review in July 2025, evaluating service performance for children and families.
Harrow Council's Overview and Scrutiny Committee's annual report, presented in March 2026, outlined its priorities for the 2025-2026 municipal year. As part of this, the committee undertook a detailed examination of the Inspecting Local Authority Children's Services (ILACS) review, which evaluates how well children's services meet customer needs.
The Scrutiny Committee considered the final ILACS report in July 2025, which required considerable attention and detailed examination from members, according to the annual report. Other priorities for the 2025-2026 municipal year included financial sustainability, safeguarding, workforce stability, and strategic direction. No further discussions or decisions regarding customer service performance are currently scheduled.
Key facts
- Harrow Council's Overview and Scrutiny Committee presented its annual report for the 2025-2026 municipal year in March 2026. Source
- The committee's work for 2025-2026 included a detailed examination of the Inspecting Local Authority Children's Services (ILACS) review. Source
- The Scrutiny Committee considered the final ILACS report in July 2025. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 1 October 2026. Spotted a mistake? Email community@opencouncil.network.