Communication in Social Care
Bexley councillors are addressing high staff turnover in adult social care, which impacts communication and care consistency for service users.
Bexley's Adult Social Care & Health Overview and Scrutiny Committee heard in March 2026 that staff turnover in the formal care workforce reached 26.2%, exceeding the England average of 23.7%. This high turnover leads to inconsistent care, particularly for individuals with dementia, prompting councillors to call for concrete plans to improve care consistency and quality.
No further discussions or decisions on this topic are currently scheduled at Bexley Council. The topic of communication in social care concerns the exchange of information and interaction between social care providers and service users, which has been identified as a significant cause of complaints in Bexley.
Key facts
- Bexley's formal care workforce staff turnover reached 26.2% in March 2026. Source
- The England average for formal care workforce staff turnover is 23.7%. Source
- High staff turnover leads to inconsistent care, particularly for individuals with dementia. Source
- Councillors called for concrete plans to improve care consistency and quality. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.