Law or policy

Transparency, Influence and Accountability Consumer Standard

1 story · discussed at 1 council meeting · 2 councils

Greenwich Council is establishing new ways for tenants to influence housing decisions, reflecting the Transparency, Influence and Accountability Consumer Standard.

Greenwich Council established a new Tenant Influence and Oversight Panel in March 2026, providing council home residents with a formal mechanism to scrutinise and influence housing strategies, policies, and services. Councillor Pat Slattery, Cabinet Member for Housing Management, Neighbourhoods and Homelessness, stated this panel would offer a powerful way for tenants to shape housing services. The Housing Resident Engagement Policy, which supports these changes, was noted as being implemented in Q4 2025/6.

This standard, set by the Regulator of Social Housing, requires social landlords to be transparent, allow tenants to influence services, and be accountable for their actions. It aims to provide accessible information about a council's performance in housing management, ensuring tenants have meaningful opportunities to influence and scrutinise services.

Key facts

  1. Greenwich Council established a new Tenant Influence and Oversight Panel in March 2026. Source
  2. The panel provides council home residents with a formal mechanism to scrutinise and influence housing services. Source
  3. The Housing Resident Engagement Policy was noted as being implemented in Q4 2025/6. Source
  4. Councillor Pat Slattery stated the panel would provide a powerful way for tenants to shape housing services. Source
About this summary

This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.

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  1. New Tenant Panel to Influence Housing Decisions in Greenwich Greenwich Council has established a new Tenant Influence and Oversight Panel to give residents a greater say in housing decisions. Greenwich 20 March 2026