IT Infrastructure
Lewisham Council is addressing significant IT infrastructure and data collection challenges impacting service delivery.
Lewisham Council is currently addressing significant challenges with its IT infrastructure and data collection capabilities, which have impacted its Corporate Strategy delivery. An Overview and Scrutiny Committee review in March 2026 highlighted systemic issues with IT systems and connectivity, leading to residents repeating information across different council interactions. Work is ongoing to resolve these technical problems.
Separately, Tower Hamlets Council acknowledged in March 2026 the need for crucial improvements to its IT infrastructure to manage high inquiry volumes and enhance resident access to services. These discussions concern the underlying hardware, software, and network components that support an organisation's information technology operations.
Key facts
- Tower Hamlets Chief Executive Steven Halsey admitted in March 2026 that the council requires IT infrastructure improvements. Source
- Tower Hamlets Council acknowledged in March 2026 the need for crucial improvements to its IT infrastructure. Source
- Lewisham Council is grappling with significant challenges in its IT infrastructure and data collection capabilities. Source
- An Overview and Scrutiny Committee review in March 2026 highlighted systemic IT issues at Lewisham Council. Source
- Lewisham's IT problems have led to residents repeating information across different council interactions. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.