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Issue

GP appointments

1 story · discussed at 2 council meetings · 2 councils

Hillingdon Council is currently addressing patient feedback regarding significant delays in accessing GP appointments.

In March 2026, patient feedback presented to Hillingdon's Health and Social Care Select Committee highlighted significant delays in accessing GP appointments, which are primary care physician visits. Healthwatch Hillingdon's Patient Experience Programme identified persistent telephone waits and difficulties with online systems.

These issues, reported by Healthwatch Hillingdon, contribute to uncertainty about processes and expectations for patients in Hillingdon. Despite these challenges, Hillingdon Health and Care Partners (HHCP) reported positive developments, though specific details were not provided.

Key facts

  1. Patient feedback in Hillingdon highlighted significant delays in accessing GP appointments in March 2026. Source
  2. Healthwatch Hillingdon's Patient Experience Programme identified persistent telephone waits and difficulties with online systems for GP access. Source
About this summary

This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.

Latest stories

  1. Patient feedback highlights GP access and A&E wait times in Hillingdon Patients in Hillingdon are experiencing significant delays in accessing both GP appointments and Accident & Emergency (A&E) services, according to feedback presented to the... Hillingdon 31 March 2026