tenant voice
Brent Council is restructuring its housing management to embed tenant voice and foster closer relationships with residents.
Brent Council's General Purposes Committee approved a redundancy within its Housing Management department on March 30, 2026. This decision followed the creation of a new holistic area tenancy manager role, which aims to embed the tenant voice within the organisation.
The new role is designed to offer enhanced support to residents by encompassing all aspects of income, rental income, and arrears. Councillor Fleur Donnelly-Jackson, Cabinet Member for Housing, stated this approach helps foster a closer relationship between the council and its tenants.
Key facts
- Brent Council's General Purposes Committee approved a redundancy in Housing Management on March 30, 2026. Source
- A new holistic area tenancy manager role was created to embed the tenant voice within the organisation. Source
- Councillor Fleur Donnelly-Jackson, Cabinet Member for Housing, highlighted the new approach for embedding tenant voice. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.