Capita Business Services Ltd
Barnet Council is bringing its IT services in-house, transferring staff from Capita Business Services Ltd.
Barnet Council decided in September 2026 to bring its IT End User and Managed Infrastructure services in-house from October 1, 2026, following a failed procurement process for a new contract. This decision, made at a Cabinet Member Decision Meeting, will see staff from Capita Business Services Ltd transfer to the council under TUPE regulations.
The procurement process was abandoned after the council's preferred bidder attempted to renegotiate terms, seeking to make staff redundant and add those costs, significantly increasing the bid. This led to the council opting to insource the services.
Key facts
- Barnet Council decided to bring IT services in-house on September 3, 2026. Source 1 Source 2 Source 3
- Barnet Council will bring IT services in-house from October 1, 2026. Source 1 Source 2 Source 3
- Staff from Capita Business Services Ltd will transfer to Barnet Council. Source 1 Source 2 Source 3
- A procurement process for a new IT contract failed in September 2026. Source 1 Source 2 Source 3
- Barking and Dagenham Council extended a contract with Capita for £1.4 million in August 2025. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on, with background from Wikipedia. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.