Traditional Communication Methods
Ealing Council is addressing concerns about resident communication and accessibility, particularly for those struggling with technology.
Ealing Council is currently addressing concerns about its communication with residents, including the use of traditional methods. At a Strategy and Change Scrutiny Panel meeting in October 2026, Councillor Ajay Roy highlighted issues with delayed officer responses to resident emails that councillors had forwarded.
The discussion also focused on the need for more accessible communication channels, particularly for residents who struggle with technology. This suggests a broader review of how the council communicates with all segments of the community.
Key facts
- Councillor Ajay Roy raised concerns about Ealing Council's resident communication and accessibility at a Strategy and Change Scrutiny Panel meeting in October 2026. Source
- Concerns included delayed officer responses to resident emails forwarded by councillors. Source
- The need for more accessible communication channels, particularly for those struggling with technology, was also highlighted. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 21 October 2026. Spotted a mistake? Email community@opencouncil.network.