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McCloud Remedy

7 stories · discussed at 4 council meetings · 6 councils

Councils are addressing software and data challenges while implementing the McCloud remedy to rectify age discrimination in public sector pensions.

Westminster Pension Board was informed in July 2026 that its McCloud remedy project, which addresses age discrimination in public sector pensions, remains on track for the 2026 Annual Benefit Statement, with few residual cases outstanding. However, Brent Pension Fund reported in March 2026 that its project is still flagged 'amber' due to data and systems functionality challenges, despite making progress on remedy payments.

Several councils continue to face issues with software compliance and delivery. Sutton Council's Pension Fund missed the statutory deadline for implementing the remedy, establishing a revised target of June 2026, according to a December 2025 report. Kingston upon Thames' Pension Fund also reported in December 2025 that its software provider, Civica, had not delivered fully compliant software, risking incorrect member payments.

The McCloud remedy aims to rectify age discrimination found in public sector pension schemes, including the Local Government Pension Scheme (LGPS), stemming from 2015 pension reforms. It requires recalculations to ensure all eligible members receive the correct benefits, with some cohorts dependent on external data and guidance.

Key facts

  1. Westminster's McCloud remedy project is on track for the 2026 Annual Benefit Statement. Source
  2. Brent Pension Fund's McCloud remedy project remains flagged 'amber' due to data and systems functionality challenges. Source
  3. Sutton Council's Pension Fund missed the statutory deadline for implementing the McCloud remedy. Source
  4. Sutton Council's Pension Fund established a revised project plan with a new target completion date of 30 June 2026. Source
  5. Kingston upon Thames' Pension Fund reported in December 2025 that its software provider, Civica, had not delivered fully compliant software for the McCloud Remedy. Source
About this summary

This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 1 October 2026. Spotted a mistake? Email community@opencouncil.network.

Latest stories

  1. McCloud Remedy Project On Track for 2026 Annual Benefit Statement The Westminster Pension Board has received positive updates on the progress of the McCloud remedy, a complex remediation scheme stemming from original pension changes in 2015... Westminster 11 July 2026
  2. Brent Pension Fund Reports Progress on McCloud Remedy and Pensions Dashboard Connection Brent Pension Fund has reported significant progress on the McCloud remedy, a complex project aimed at rectifying age discrimination in public service pension schemes. The... Brent 25 March 2026
  3. Sutton Pension Fund Misses McCloud Remedy Deadline; Civica Software Issues Compound Problems Sutton Council's Pension Fund has missed the statutory deadline for implementing the McCloud remedy, according to a Pension Administration Projects Update presented at the... Sutton 13 December 2025
  4. Kingston Pension Fund Faces Risk of Incorrect Payments Due to Software Non-Compliance Kingston upon Thames' Pension Fund is grappling with a significant risk: its software provider, Civica, has yet to deliver software fully compliant with Local Government Pension... Kingston upon Thames 8 December 2025
  5. Sutton Pension Fund Faces Software Delay for McCloud Remedy, Risking Regulatory Breach Sutton's Pension Board has been informed of a potential delay in implementing the McCloud Remedy due to software delivery challenges, risking a breach of LGPS Regulations. While... Sutton 20 July 2025
  6. Hounslow Pension Fund Reports Data Breach and Addresses McCloud Remedy Data Omission A data breach involving the Hounslow Council Pension Fund was reported at a recent Pension Board meeting, highlighting the importance of data protection and governance within... Hounslow 20 July 2025
  7. Kingston Pension Fund Faces McCloud Remedy Deadline Delay Kingston upon Thames' Pension Fund is facing potential delays in meeting the legal deadline for the McCloud remedy, which addresses age discrimination within the Local... Kingston upon Thames 11 July 2025