Urgent Community Response (UCR) service
Merton Council is expanding its Urgent Community Response (UCR) service to bolster winter resilience and improve patient flow.
In October 2026, Merton Council announced it has strengthened its winter resilience by expanding the Urgent Community Response (UCR) service, which provides rapid support for individuals in crisis at home. This expansion aims to reduce unnecessary A&E attendances and improve patient flow within the borough.
The expansion of the service, alongside new urgent care hubs, was part of plans approved by the Merton Health and Wellbeing Board in October 2020. These plans focused on strengthening urgent and emergency care services for the upcoming winter season.
Key facts
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 8 October 2026. Spotted a mistake? Email community@opencouncil.network.