Digital inclusion
Councils are developing strategies and investing in initiatives to enhance digital access and skills for residents.
Haringey Council adopted a new Digital Inclusion Policy in March 2026, aiming to ensure all residents can access council services digitally by choice and prevent exclusion as services move online. In July 2026, Hillingdon Council launched its Age Friendly Plan, a five-year strategy that includes communication and information as a key domain to support older residents.
Bexley Council secured £2 million in July 2026 for significant upgrades to its library services, with the aim of modernising facilities and enhancing digital inclusion. This capital funding will be used for refurbishment programmes, new technology, and expanded community programmes over four years. Bromley Council's Information Briefings reviewed updates on the Digital Infrastructure Work Plan in June 2026.
Hounslow Council's Delivery Plan 2022-2026, reviewed in September 2025, highlights digital innovation and inclusion, including leveraging Artificial Intelligence. Brent Council expanded its digital support programme for small and medium-sized enterprises in July 2025, offering free advice, webinars, and tutorials to enhance digital inclusion.
Key facts
- Haringey Council adopted a new Digital Inclusion Policy in March 2026. Source
- Hillingdon Council launched its Age Friendly Plan in July 2026, including communication and information. Source
- Bexley Council secured £2 million in July 2026 for library upgrades to enhance digital inclusion. Source
- Hounslow Council's Delivery Plan 2022-2026 prioritises digital innovation and inclusion. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 16 October 2026. Spotted a mistake? Email community@opencouncil.network.