Sutton Council's Audit and Governance Committee met on 23 October 2025, to discuss the Annual Complaints Report for 2024-25, among other items.
The meeting, held at the Civic Offices, included a review of several key areas. The Agenda frontsheet is available online.
The Audit and Governance Committee was scheduled to discuss the Annual Complaints Report 2024_25 and Appendix A. The specific findings and trends are detailed in those reports.
Attendees included Councillor Colin Stears (Chair, Audit and Governance Committee; Vice Chair, Hackbridge, St Helier and the Wrythe Local Committee), Councillor Param Nandha (Vice Chair: North Cheam, Stonecot and Worcester Park Local Committee), and Councillors Bobby Dean, Edward Joyce (Chair: Scrutiny Committee, Vice Chair: Beddington and Wallington Local Committee), Jayne McCoy (Chair: Planning Committee), Ed Parsley (Vice Chair: Housing, Economy and Business Committee), Muhammad Sadiq (Chair: Beddington and Wallington Local Committee), Tim Crowley, Mike Dwyer, and David Hicks. Justine Antill, Ronak Dashani, Charlotte Hennings, Amina Hossain, and Gary Rogers were also in attendance.