Enfield Council is set to examine the practices of water companies operating within the borough, joining a growing chorus of concern over the sector's performance nationwide.

The decision comes amid increasing public dissatisfaction with water companies, fuelled by issues such as insufficient infrastructure investment, rising consumer bills, and the discharge of sewage into waterways. At a Council meeting on Tuesday, 24 June 2025, councillors considered a motion outlining objectives for scrutinising these companies and ensuring they meet public expectations.

The motion, put forward by Councillor Doug Taylor, acknowledges the failing water sector and welcomes the government's resolve to tackle failures after years of inaction. The objectives of the scrutiny will include:

  • Holding companies to account for their operational performance, particularly on sewage discharge.
  • Demanding value for money for bill payers.
  • Scrutinising how companies meet their legal responsibilities and respect for the environment.
  • Representing public need that Companies plan to ensure that water supply for the future, whether through expanding reservoirs or water trading, are sufficient for water demand for the future.

Enfield is primarily served by Thames Water, with Affinity Water also providing water services in some areas. The council's scrutiny aims to ensure these companies are held accountable for their performance and environmental impact.

This move follows the Labour government's introduction of the Water (Special Measures) Bill to address failing water companies. Environment Secretary Steve Reed MP has stated that the era of profiting from failure is over.

Thames Water has already faced penalties, including a £122.7 million fine for breaching rules on shareholder payments and sewage spills. The new legislation aims to impose stricter fines and ensure independent monitoring of sewer outlets.

Enfield Council's decision to scrutinise water companies reflects a commitment to ensuring residents receive value for money and that the environment is protected from the adverse effects of water company operations.