digital transformation
Councils are currently focusing on digital transformation to achieve cost savings, modernise services, and address data privacy concerns.
Bexley Council recently achieved £800,000 in capital expenditure savings through its digital transformation efforts, adopting a 'Zero Trust' network security model and Microsoft E5 licensing, as heard by the Finance and Corporate Services Overview and Scrutiny Committee in October 2026. In September 2026, Greenwich Council also highlighted its commitment to investing in digital transformation when approving its Treasury and Capital Mid-Year Reports.
Data privacy concerns were raised in September 2026 by Hackney residents and a local coalition regarding Homerton Healthcare's digital strategy and potential use of Palantir's Federated Data Platform, discussed at the Adults Health and Integration Scrutiny Commission. Meanwhile, Kensington and Chelsea Council approved its Digital, Data and ICT Strategy for 2026-2030 in July 2026, aiming to modernise technology and enhance cyber resilience. Lewisham Council is also working on a Corporate Enquiries Transformation Project to improve how it handles resident enquiries.
The topic of digital transformation, which involves using digital technologies to improve services and operations, is scheduled for discussion at upcoming meetings. These include the Harrow Traffic and Road Safety Advisory Panel on 20 October 2026, the Lewisham Standing Advisory Council on Religious Education (SACRE) on 21 October 2026, and the Kensington and Chelsea Full Council on 21 October 2026.
Key facts
- Bexley Council achieved £800,000 in capital expenditure savings through digital transformation efforts in October 2026. Source
- Hackney residents raised data privacy concerns about Homerton Healthcare's digital strategy in September 2026. Source
- Greenwich Council highlighted investment in digital transformation in September 2026. Source
- Kensington and Chelsea Council approved its Digital, Data and ICT Strategy for 2026-2030 in July 2026. Source
- Lewisham Council is undertaking a Corporate Enquiries Transformation Project to enhance its system. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 15 October 2026. Spotted a mistake? Email community@opencouncil.network.