Annual Complaint & Service Monitoring Report
Hillingdon Council's Corporate Resources & Infrastructure Select Committee reviewed the Annual Complaint & Service Monitoring Report in September 2025 to identify service delivery improvements.
Hillingdon Council's Corporate Resources & Infrastructure Select Committee reviewed the Annual Complaint & Service Monitoring Report in September 2025. Chaired by Councillor John Riley, the committee examined the report, which covers the period from 1 April 2024 to 31 March 2025, as part of its scrutiny of council spending. The review aimed to identify areas for service delivery improvement within Hillingdon Council.
The Annual Complaint & Service Monitoring Report is produced by Hillingdon Council to assess its performance and identify areas for improvement in service delivery. Following its review, the Corporate Resources & Infrastructure Select Committee outlined its Work Programme for the upcoming year in September 2025, setting out topics for future focus and ensuring alignment with council objectives.
Key facts
- Hillingdon Council's Corporate Resources & Infrastructure Select Committee reviewed the Annual Complaint & Service Monitoring Report on 17 September 2025. Source 1 Source 2
- The Annual Complaint & Service Monitoring Report covers the period from 1 April 2024 to 31 March 2025. Source
- The report was reviewed to identify areas for service delivery improvement. Source
- Councillor John Riley chaired the Corporate Resources & Infrastructure Select Committee meeting in September 2025. Source 1 Source 2
- The committee outlined its Work Programme for the upcoming year in September 2025. Source
About this summary
This summary was written automatically from our published stories and the council meeting records they draw on. It describes what councils have discussed and decided; it does not take a view on any decision. Each key fact links to the story it comes from. Updated 30 September 2026. Spotted a mistake? Email community@opencouncil.network.